SHIPPING & RETURNS

Fast, Secure, and Reliable Delivery

We ship all STRAY orders with trusted logistics partners to ensure your products arrive safely and on time. Once your order is processed, you will receive a tracking link via email.

Shipping Information

  • Orders are processed within 1–2 business days

  • Tracking details are provided once your package ships

  • Delivery times vary based on location

Returns & Exchanges

Your satisfaction matters. If your item isn’t the right fit or doesn’t meet expectations, you may request a return or exchange within our return window.

To qualify:

  • Item must be unworn and unwashed

  • Tags and packaging must be intact

  • Proof of purchase is required

Faulty or Incorrect Items

If you received a defective or wrong product, contact us immediately — we’ll make it right.

For full details, visit our dedicated Returns Policy page or reach out through our support form.